Business and Digital Consulting

BUSINESS AND DIGITAL CONSULTING

Are you an SME facing operational, financial, or technical hurdles? TCW's comprehensive suite of services is designed to address these challenges head-on, enabling you to streamline operations, boost efficiency, and drive growth.

BUSINESS OPERATIONS CONSULTANCY

TECH & DIGITAL CONSULTANCY

WHAT IS CAPACITY BUILDING & WHY DOES YOUR ORGANISATION NEED IT?

Capacity building within PR and communications is the strategic process of developing and enhancing the abilities, skills, and knowledge needed to effectively manage and convey an organisation's reputation. It focuses not only on improving individual competencies in communication but also on strengthening the overall organisational infrastructure - encompassing strategies, processes, and policies that govern communications, public relations and media interactions.

WHAT WE DELIVER

Book a FREE one hour consultation with us. No further commitment or engagement is required
If you decide to go ahead, workshops and one to one sessions with stakeholders/business owners
Suggestions and recommendations for either business operations or tech/digital solutions
Draw and execution of an Action plan
Re-assess business or tech solutions after 3 and 6 months

Assessment tools

TCW provides a blend of online and in-person assessments, expertly crafted to identify skills gaps among employees in the PR and communications fields. These tools are essential for understanding individual and team competencies, enabling targeted improvements and strategic skill development.

WHY CHOOSE TCW

Expertise in resolving SME challenges.
Tailored solutions for your specific business needs.
Proven track record of successful business and digital transformations.
Dedicated support and ongoing assistance.

Job descriptions and KPIs

We recognise the importance of specialised roles in Communications and PR. Working closely with HR and communications teams, we develop clear, manageable job descriptions and set precise KPIs, complemented by individual development plans. Our process ensures that these roles are well-understood and supported by line managers through regular review sessions, aligning team efforts with organisational goals efficiently.

Communications policies, procedures and processes

After assessing the team and identifying skills gaps, TCW collaborates with the leadership team to establish consistent communication policies, procedures, and processes across the organisation. This effort may include creating a comprehensive communications handbook or an online training portal, ensuring uniform adherence to these processes throughout the organisation.

Skill development

Upon assessing employees and formulating their development plans, TCW launches a comprehensive skills development programme tailored to the team's needs. This program, structured for either a short, intensive period or a longer-term span over years, focuses on setting clear KPIs. This approach enables us to meticulously track performance and skill progression, ensuring a measurable return on investment for the organisation.

Ready to overcome your SME challenges and drive growth? Book a free consultation with Georgios Blandos, TCW's Head of Operations and Business Consultancy.

BOOK A FREE CONSULTATION

Still have some questions you'd like us to answer?
Fill in the form or email us on: [email protected]