Crisis Communication Training and Coaching

CRISIS COMMUNICATIONS TRAINING

PROACTIVELY MANAGE AND MASTER YOUR COMMUNICATION IN ANY CRISIS

How organisations communicate in a crisis is vital. It can make or break how they’re perceived and even if they survive. Those that communicate quickly, compassionately and authentically can often emerge with their reputations enhanced. Those that hesitate to communicate can be punished.

How The Communications Works can help

It’s impossible to foresee every single potential risk but you can prepare for them. Our crisis communications training gives you the strategies to prevent issues from becoming crises and helps prepare you to respond confidently if they do.

Delivered face-to-face or online, our expert communication consultants and media coaches ensure that you have the knowledge and skills to protect your organisation’s reputation during the intense scrutiny from your stakeholders in a crisis.

TRAINING THE LEADERSHIP AND COMMUNICATIONS TEAM

To effectively respond to and manage a crisis

HOW TO PREPARE FOR A CRISIS

Creating tools, templates, processes and systems to help you effectively navigate a crisis

RISK AND ISSUES MAPPING

Identifying the kind of issues that could impact your organisation and how to prevent them

CRISIS SIMULATIONS

Taking the crisis management team through full-blown live crisis simulations to assess if the team, processes, procedures and protocols are ready to effectively handle a crisis

TESTING OF CRISIS SYSTEMS

Our experts work with you to audit and test your crisis systems and identify any gaps before you face a situation in real-life

CRISIS MEDIA INTERVIEW TRAINING

Working with spokespeople to help them effectively prepare for and answer the most challenging of journalists' questions in a crisis situation